![]() ![]() ReAgent.xml - a configuration file containing settings.There should be a special hidden recovery partition which should contain a Recovery folder, within that a WindowsRE folder, and within that some files: "Reset This PC" works using the Windows Recovery Environment (Windows RE), and Autopilot Wipe works through this same system. You'll need a second device where you've not messed up the recovery partition - in my case this was an identical Surface Go - and a way to copy files from one to another. This worked quite well and I'll go through what I had to do in this post. I had a look at how to fix this, and getting the re-built devices to reset into their original Windows 10 edition (Pro) with their original device embedded key. ![]() In this setup, Reset This PC does not work as the recovery partition doesn't contain the correct files. Moving forwards to personal devices, managed by Intune only and Azure AD joined (not hybrid, therefore no relationship with the Active Directory domain) I like features such as Wipe in Intune/Autopilot to work (along with the equivalent screen in Settings - Reset This PC). This is fine for our desktops and shared devices which can come in for another go through the task sequence if they need resetting. We've got a few Surface Go which I re-imaged using a Config Manager task sequence - this deletes all partitions and just sets up a basic recovery partition along with a big C partition, and installs Windows 10 Education. By Katy Nicholson, posted on 3 July, 2021 ![]()
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